All Jewelry Repairs


If you would like fast, affordable jewelry repair you have come to the right place.

I not only make and sell jewelry on Etsy I also specialize in Jewelry Repair. You can trust that I will go above and beyond in treating your treasured jewelry pieces as if it were my own.

Here Is A list Of The Services I Offer.

Ring Sizing
Chain, bracelet, anklet Repair
Stone Setting, Stone replacement
shank (ring band) repair
Head replacement, prong re tipping
Polishing, Rhodium plating
Clasp repairs, replacement

If your desired service is not listed here be sure to message me with the details.


How It Works

1: Message me with a brief description of the jewelry repair you would like done as well as some detailed photos of the item.

2: I will discus your repairs options with you as well as give you an estimated repair price.

3: Ship your item..

Eugene Matteson
67 Parkdale Terrace
Rochester, New York 14615

4: I will look over your item and give you a final price. ( Your payment will be accepted via this listing. You will just select the payment amount given during checkout.)

5: Average repair time is 1 week depending on the extent of the repair .

6: Your item will be shipped back to you as good as new!

Customer is responsible for shipping the jewelry to me. Registered and insured shipping with tracking number and signature confirmation is required since I can only take responsibility for your jewelry once I receive it. Any damage or lost mail incurred during to/from shipping must to be handled by the customer directly with USPS.

Your Item will be shipped back using USPS first class mail and I will match any insured amount you put on the package.

Shipping from United States

Processing time

1-3 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Legal imprint